Universal Hotel
#universalhotel
Description
Clear communication for enhanced customer loyalty
Targeted at hotels that strive to provide the service their guests need. The app provides the hotel with communication resources for guests who speak a different language. From check-in and check-out to settle their queries, this app provides advice and offer value-added services that your guests will appreciate. For their part, guests can describe situations, such as asking about a place they are looking for, enquiring into meal times or outlining a problem with their room.

Universal Hotel helps solving communication problems with contextual, interactive and guided "read and spoken" conversations. It also helps cross-selling and offering complementary services.


WHY USE UNIVERSAL HOTEL vs. AUTOMATIC TRANSLATORS?

Universal Customer uses professional translators and contextualized dialogues. Our company has already experience in the medical field where you cannot afford an unreliable communication. In fact, what company could afford misunderstandings with clients?

It is not just a "translation machine": it takes you to an assisted, guided dialogue through the most common situations, leading to the best offering of services and products.

Automatic translators may not produce the best translation, and the output could be a translation that is unnatural or simply wrong. Internet is full of mistranslations examples. The user of automatic translators does not have any control of what is the quality of the translation (how do you know if text you are translating to chinese or russian is even related to what you intend to communicate?).
Do you want to risk a reputation relying solely on machine translation? It’s just not accurate enough to be used in commercial translation with "high involvement".

WHAT MAKES US BETTER THAN OTHER OPTIONS?
• Reliability.
• Bidireccionality (but it is the seller who guides the conversation, putting the client in the center of the sale).
• Every kind of business has its own language context.
• You may use it OffLINE or ONLINE from any device.
• Customizable for every client as premium service (logos, pictures, additional phrases, etc).
• Allows any employee to give attention in different languages.
• Improves and liberates time of reception desk employees.
• Provides elements and better explanations of the billing process to customers.



Screenshots
Video
Platforms
Android, iOS (iPhone, iPad, iPod Touch), HTML5
Pricing
  • Free version available
  • Universal Hotel - 50€/Month (There is an offer plan (365€/year))
Categories
Travel and Tourism
Keywords
  • communication service loyalty clear enhanced quality translator reliability bidireccionality dialog guided
Target Users
  • Hotels
Available in the following app stores
Google Play, iTunes, iPad App Store
Meet the Artist: